Get in Touch

Have a question about the Demurae Pro, your order, or our 60-day guarantee? We're here to help. Email us at contact@demurae.com or use the form below.

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Common Questions

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What is your return policy?

We offer a 60-day money-back guarantee. If you're not satisfied with the Demurae Pro, contact us within 60 days of delivery for a full refund. Simply email contact@demurae.com with your order number.

How long does shipping take?

We offer free shipping on all orders. Estimated delivery is 7-14 business days depending on your location.

How do I contact customer support?

Email us at contact@demurae.com. We typically respond within 24 hours on business days.